FAQ

Absolutely! Hardstyle.com has a dedicated News page, and we’re excited about featuring your event, artist, specific live set, album release... or anything else related to hardstyle. Please email us at media@hardstyle.com, and we'll reach out to explore the options.

We’re always open to collaborations. Don't hesitate to contact us at media@hardstyle.com to see how we can complement each other.

For media inquiries or questions related to Verified Artist pages or Events, email media@hardstyle.com. If you need support for downloads or merchandise, email support@hardstyle.com.

We rely on third parties to create events, so if those parties do not add the event themselves, it will not appear in our agenda. In some cases, an event may be rejected if it is incomplete. Please note that Hardstyle.com is not responsible for the completeness of the festival agenda.

There could be various reasons for the removal of an event from the agenda, including:

1. Lack of location information, making it difficult to include in the agenda.

2. The event is private, invitation-only, or unrelated to hard dance music, which doesn't align with our agenda's focus.

3. Inability to verify event details due to the absence of a website for the location/organization or missing website information.

4. Conflict with another already scheduled party or duplication of an event on the agenda.

The removal could be a result of one or a combination of these factors. You should have received a message explaining the reason for the removal, either as an inquiry or rejection notification. Questions? Contact media@hardstyle.com.

We welcome all events related to hard dance or featuring at least one Hardstyle stage on their line-up. However, if your event isn’t hard dance related, we regret to inform you that we cannot list it on our agenda.

When adding an event, it undergoes verification by our administrators to ensure its legitimacy and accuracy. It may take some time for the event data you submitted to be verified and approved. If the information provided is too vague or doesn't meet our criteria, the agenda admins may reject the event. Questions? Contact media@hardstyle.com.

After creating your event, you won't be able to edit it directly. If you need to make changes or additions, please contact us through media@hardstyle.com, and we will assist you in editing your event.

Adding your lineup is not mandatory right away. If your lineup is not yet complete, you can leave it empty. The event will be created without a visible line-up area. You can submit your lineup later by sending an email to media@hardstyle.com, once your line-up is finalized.

To include your lineup on the event page, provide us with the complete daily lineup for your event. We will then seamlessly link each artist to their respective artist pages. If an artist doesn't have a connectable page, their name will still be displayed without a link. Questions? Contact media@hardstyle.com.

To add your event to our agenda, simply submit it by using the "submit event" option. Please make sure to provide comprehensive information and fill in all the required details. This helps streamline the approval process and increases the chances of your event being accepted.

We strive to respond within 3-5 business days, although during busy periods, we cannot guarantee an immediate reply. In such cases, we kindly request that you refrain from sending multiple messages, as duplicate emails are deleted.

Please be aware that Hardstyle.com receives a high volume of messages daily, often reaching hundreds.

If you've misplaced your username or password, you can retrieve them by clicking on the "forgot password/username" option on the login screen. Simply provide your email address, and instructions will be sent to your mailbox.

Having a premium account grants you exclusive access to specific content and areas on the website that is unavailable to others. If you don't have a premium account yet, you can easily create one by signing up here.

The Hardstyle.com relies on its own data sources (sales/downloads) to compile its official charts and rankings.

Hardstyle.com's official charts undergo daily updates to ensure the most current rankings are available to users.

To sell your music on Hardstyle.com, you need to collaborate with a music distributor that can deliver to our platform. We have strong partnerships with reputable distributors worldwide, each offering unique features. It is recommended to research different distributors and choose the one that best suits your needs.

Here are the distributors we work with:

• FUGA
• Label Workx
• EPM
• AMPSuite
• IDOL / Labelcamp
• Believe

Hardstyle.com only accepts music related to the Hard Dance genre, including Hardstyle, Raw Hardstyle, Hardcore, Freestyle, Uptempo, Frenchcore, and UK/Happy Hardcore.

If you have delivered a track but it's not visible on Hardstyle.com, it may be due to incorrect metadata such as missing or incorrectly uploaded genre, audio file, or artwork. We recommend contacting your distribution partner to check and potentially re-deliver the track. If the issue persists, you can reach out to our support team via email at support@hardstyle.com.

Our goal is to provide customers with quality music from top hard dance labels worldwide. It's important to note that we do not alter or modify our files in any way. The music you find on our site is a direct representation of the original WAV file received from the label. Quality standards vary among labels, and as a result, the music they produce may differ. While mainstream artists' releases are typically professionally mastered due to their available resources, we take pride in supporting independent artists and labels whose standards may vary. It's worth mentioning that not all masters necessarily reflect our artists' standards, but rather the resources available during production.

If you come across a faulty or mislabeled track, please report the issue to us by sending an email to support@hardstyle.com. Remember to include your username, the track name, your order number, and any specific track times where you notice distortions or skips. We value your feedback and will address the issue promptly.

Hardstyle.com is compatible with a wide range of modern web browsers, including but not limited to:

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge
Opera

These browsers are regularly tested and optimized to ensure a seamless and enjoyable experience for our users on Hardstyle.com. We recommend using the latest version of any of these browsers for the best compatibility and performance.

No, Hardstyle.com is for all artists and you don’t need to be signed to a label to sell music on our platform. However, you do need a connection with one of our partnered distributors to deliver music. Some of them require you to have or be connected to a label.

If you want to re-download a track, you can find it in your download library, accessible by logging into your account and clicking on "library." Your previous track purchases will be available there for eternity.

While browsing through your Hardstyle.com Collection, you might have seen a notification stating that a track you bought previously has been deleted. Even though the details of this track have indeed been deleted from the Hardstyle.com music database, you can still download it because of your previous purchase.

Please note that it is illegal to distribute downloaded tracks on external websites or platforms. Purchased tracks are strictly for personal use.

Yes, registration is required when purchasing a track at Hardstyle.com.

Upon completing an order, the download process typically initiates immediately. In the event of an error, there is no cause for concern as your orders will always be securely saved and accessible through your account in either the order or library section.

If, by any chance, you encounter a situation where this is not the case, feel free to seek assistance from one of our support members by sending an email to support@hardstyle.com.

Cookies are small text files that are placed on a user's device when they visit a website. They serve various purposes, such as enabling websites to remember user preferences, tracking user activities for analytical purposes, and providing personalized experiences. Cookies store information related to a user's interactions with a website and can be accessed by the website or third-party services.

When you are logged in with your profile you can check your direct downloads via your account information. There is a direct link to your direct downloads in the 'Account' area.

In certain cases, tracks are uploaded by the label in the form of EPs and Bundles, where they are intentionally grouped together and not available for individual purchase as single tracks.

For each payment made through Paypal and Ideal, a fee of €1.00 will be charged. In the case of Credit Card payments, a fee of 1.9% + €0.10 per transaction will be applied.

We offer multiple payment options including Paypal, Ideal, and Credit Card for your convenience.

Upon completing an order, a receipt will be sent to your email address for your reference.

Once logged into your account you can check your purchase history under the "order" section on your profile page. 

Refunds can only be issued for damaged files downloaded from our platform. We strongly recommend listening to the track previews before making a purchase to ensure your satisfaction, as we are unable to provide refunds for other reasons.

When using Hardstyle.com, the music player is loaded through a pop-up. If you have a pop-up blocker enabled, the player will not open, resulting in no audio previews. To listen to previews, you can disable your pop-up blocker specifically for Hardstyle.com.

You are allowed to DJ with tracks purchased from Hardstyle.com. It is advisable to keep a receipt of your purchases as proof of legal ownership.