We endeavor to answer all queries within 16 working hours, and welcome you to contact us directly by e-mailing

We recommend checking out our Frequently Asked Questions (FAQ) page before contacting us. A variety of queries and requests are handled via our helpdesk. Please see below for some examples:

While sending us an email, keep an eye out for the suggested articles in our knowledge base, which has many solutions. To help us assist you in the shortest time possible, please ensure you provide the following information when you ask for support:

Please note you will be unable to upload your own music without a partnership.


All clients have the opportunity to promote their product(s) in various ways. Please make use of the support system and send a request with the following subject: Advertising [label] [product]


We will contact you with further instructions. Please ensure that you have all the information ready so we can fulfill your request as quickly as possible.

FEEDBACK is forever evolving and our biggest motivation of all is providing the best possible service. Your feedback has, and always will, directly influence the improvements we make to the website, and we welcome it. If there’s anything you feel we could improve or review we would love to hear from you. Please raise a ticket and mention “Feedback” in the subject field.


Thanks for using and we hope to speak to you soon


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